Terms and Conditions

Welcome to Luna Wear! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using any part of our services, you agree to abide by these Terms. Please read them carefully.

1. General Terms

1.1 By using our website or purchasing our products, you confirm that you are at least 18 years old or have legal parental consent. 1.2 We reserve the right to update these Terms at any time without prior notice. Continued use of our services constitutes acceptance of the updated Terms.

2. Orders and Payments

2.1 All orders placed on our website are subject to acceptance and availability. 2.2 Prices are listed in €  and may be subject to taxes or shipping fees. 2.3 We accept payments through approved methods, including credit/debit cards and online payment gateways. 2.4 Luna Wear reserves the right to refuse or cancel orders at our discretion, including cases of suspected fraud or unauthorized transactions.

3. Shipping and Delivery

3.1 Shipping times may vary based on your location and chosen delivery method. 3.2 We are not responsible for delays caused by third-party couriers or customs processes. 3.3 In case of lost or damaged items during transit, please contact us within 3-4 days for assistance.

4. Returns and Exchanges

4.1 You may return or exchange items within 30 days of receiving your order, provided they are in their original condition. 4.2 Refunds are processed to the original payment method after inspection of the returned item. 4.3 Custom or personalized items may not be eligible for returns or exchanges unless defective.

5. Intellectual Property

5.1 All content on the Luna Wear website, including text, images, logos, and designs, is the property of Luna Wear and may not be copied or reproduced without permission. 5.2 Unauthorized use of our intellectual property may result in legal action.

6. Limitation of Liability

6.1 Luna Wear shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. 6.2 We do not guarantee that our website will be error-free, uninterrupted, or secure.